DAE Operations · Supabase-connected test application · Fictional guest records only · v41 · mobile cards & streamlined navigation
1. Connect to Supabase
Project URL is prefilled. Paste your publishable key locally. Never use a secret/service_role key.
2. Staff sign in
Guest Experience Dashboard
Guest profiles
Reservations
Complaint cases
Open cases
In progress
Closed cases
GUEST RELATIONS / CASE MANAGEMENT
Unified Guest Case File
Create a guest, reservation and complaint in one workflow. Fictional records only.
NEW CASE
01 Guest profile & reservation
02 Complaint & hotel response
03 Guest recovery & compensation
04 Online review
Save complete case file
Creates linked records in your existing Supabase database. If an optional step fails, the saved records are reported.
Guest Profiles
Searches guest profiles and linked stays instantly. Archive hides a profile without losing case history.
Name / room
Honors
Repeater
Case status
Actions
GUEST HISTORY
Stays
Guest
Room
Reservation
Agency
Arrival
Actions
Complaint Cases
Guest / Room
Reservation / Agency
Complaint
Status
Online review
Action
Case details
Guest Recovery Timeline
Compensation Tracker
Guest / reservation
Case
Type
Value
Cost
Status
Actions
Online Review Management
Enter the review text and hotel response manually. Review status is updated manually.
Guest recovery / Review follow-up
Keep the original review in History. When a guest edits or removes their review, change the rating/status above and describe the recovery here. Saving creates a dated history snapshot.
Compensation must never be conditional on removing or editing a review.
Test build v1.0. Requires internet and Supabase JS CDN. Not production-ready. Do not enter actual guest data. No deployment or centralized audit trail is configured.